Your information is completely secure with us

tkck collects various types of information to operate and improve its services. This information may be collected directly from you or automatically.

1.1 Personal Identification Information

During registration and account management, we collect the following information:

• Full name and date of birth
• Email address and contact information
• National ID card or passport number (for identity verification)
• Address and country of residence
• bKash, Nagad, Rocket, or Upay account number (for transactions)

1.2 Automatically Collected Information

When you use the tkck platform, the following information may be recorded automatically:

• IP address and device type
• Browser version and operating system
• Duration of site visits and browsing history of pages
• Information collected through cookies and similar tracking technologies
• Gaming activity and transaction history

We use your personal information for the following legitimate purposes:

• To complete account registration and identity verification
• To securely process deposit and withdrawal transactions
• To provide bonuses, promotions, and VIP benefits
• To operate 24/7 live chat and email support
• To prevent fraud, money laundering, and other illegal activities
• To enforce responsible gaming policies and support problem players
• To improve platform security and performance
• To comply with legal obligations

tkck takes industry-standard technical and organizational measures to keep your personal information secure. Our security framework includes:

• Use of 256-bit SSL encryption for all data transmissions
• Encrypted database storage in a secure server environment
• Limited access policy — only authorized staff can view sensitive information
• Regular security audits and vulnerability assessments
• Real-time monitoring to detect suspicious activity

3.1 Data retention period

We may retain your information while your account is active and for a specified period after account closure as required by legal obligations. Transaction-related information may be retained for an extended period in accordance with financial regulatory requirements.

tkck may share your information with third parties in the following limited circumstances:

4.1 Payment processors

Necessary information is shared with the relevant payment processors to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These processors are governed by their own privacy policies.

4.2 Identity verification services

Necessary information may be shared with authorized identity verification services to complete the KYC process.

4.3 Legal authorities

Information may be disclosed to relevant authorities in the case of a court order, lawful investigation, or legal obligation.

The tkck website uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve site functionality and user experience.

5.1 Types of cookies

• Essential cookies: Required to maintain login sessions and for the basic functionality of the site.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect information about site usage to help improve our services.
• Security cookies: Used to detect fraud and ensure site security.

5.2 Cookie control

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

As a user of the tkck platform, you have the following rights regarding your personal information:

6.1 Right to access information

You may request a copy of your personal information stored with us at any time. Send this request to [email protected].

6.2 Right to correct information

If there is any error or incompleteness in your stored information, contact us to request a correction. We will make the necessary changes as quickly as possible.

6.3 Right to delete information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations.

6.4 Right to restrict processing

In certain cases, you may request to restrict the processing of your information, such as when there is a dispute about the accuracy of the data.

6.5 Right to object

You have the right to object to the use of your information for specific purposes. We will give proper consideration to such requests.

tkck is a responsible gaming platform. Our services are for those aged 21 and above only. We do not intentionally collect any information from minors.

We verify age during the registration process, and if a user is suspected to be a minor, the relevant account is immediately closed. If we become aware that information from a minor has been collected, it will be deleted immediately.

Your information may be processed or stored on servers located outside Bangladesh. For such transfers, we ensure that adequate data protection measures are in place.

Any international data transfer is conducted under contractual safeguards, and the receiving party is required to adhere to standards equivalent to this privacy policy.

The tkck platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. You are advised to read their own privacy policies before visiting those sites.

tkck reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Update the date on this page
• Send a notification to the registered email address
• Notify you about significant changes when you log in to the platform

If you continue to use the tkck platform after any changes, it will be considered your acceptance of the updated privacy policy.